Calling for Council Customer Services in King's Square

Labour Councillors call for a new Council Customer Services Reception to be located in the Post Office building in Kings Square.

The Post Office has recently announced plans to move out of its current building in Kings Square and relocate, to share premises with W.H. Smith in Kings Walk.

Labour Councillors believe that if the proposals go ahead this could create a real opportunity to abandon current plans to move the Council’s Customer Service reception to Westgate Street and move it into the old post office building, a decent, well-known central location.

Labour Leader Councillor Terry Pullen (Lab. Moreland) has raised the matter with Councillor Hannah Norman, Cabinet Member for Performance & Resources, and asks that the Council’s Cabinet carry out a detailed feasibility study into the proposal.

Terry said: “We have real concerns about the proposed move of the Council’s Customer Services Reception to 92-96 Westgate Street, which we feel is simply too small to cope with demand. The recent news that the post office could be moving in with W.H. Smith provides a golden opportunity to reassess this proposal.

The old Post Office building in Kings Square would make an ideal Customer Services Reception for Gloucester City Council when we move out of the Docks offices. It is of sufficient size, situated in the heart of the City and readily accessible by public transport. The City Council reception generates a lot of footfall and would provide a real boost to the redevelopment of Kings Square."

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